Get in Touch
Whether you've found a bug, have a feature suggestion, want to share feedback, or are interested in partnership opportunities, we're here to listen. Our team reviews all messages and responds to legitimate inquiries within 48 hours.
Contact Methods
✉ Email Support
For the fastest response, email us directly at:
Average response time: 24-48 hours
What to Include
Bug Reports
- • Which game the bug occurred in
- • Your device and browser (e.g., Chrome on Android)
- • Steps to reproduce the issue
- • Screenshots or screen recordings if possible
- • Any error messages displayed
Feature Requests
- • Detailed description of the feature
- • Which game it would apply to
- • Why it would improve the experience
- • Examples from other games (optional)
- • How often you'd use this feature
General Feedback
- • What you enjoy about our games
- • Areas for improvement
- • Comparison to similar games
- • Difficulty level feedback
- • Mobile vs desktop experience
Partnership Inquiries
- • Your company or organization name
- • Type of partnership proposed
- • Expected benefits for both parties
- • Timeline and scope
- • Contact person and role
Frequently Asked Questions
How quickly will I receive a response?
We aim to respond to all legitimate inquiries within 48 hours. Complex technical issues may require additional time to investigate. We operate during standard business hours and may have slightly longer response times on weekends and holidays.
Can I request a new game type?
Absolutely! We're always looking for inspiration for our next game. While we can't guarantee implementation of every suggestion, we carefully consider all requests and prioritize those that align with our accessibility and performance goals. Popular requests are more likely to be developed.
Do you offer technical support?
Yes. If you're experiencing technical issues with any of our games, please email us with details about your device, browser, and the problem you're encountering. We'll work to resolve the issue or suggest workarounds. Common issues can often be resolved by clearing browser cache or updating to the latest browser version.
Can I use your games on my website?
All games and assets are copyrighted and may not be embedded, redistributed, or used on other websites without explicit written permission. If you're interested in licensing our games or discussing integration opportunities, please contact us with details about your project and we'll evaluate the request.
How do I reset my game progress?
Game progress is stored locally in your browser. To reset, open your browser's Developer Tools (F12), navigate to the Application or Storage tab, find Local Storage, and delete the relevant keys (GameHighScores, tetrisHighScore, numberPuzzleStats, etc.). Alternatively, clearing your browser's cache and cookies will reset all games. If you need step-by-step instructions for your specific browser, please contact us.
Are you hiring or accepting volunteers?
We're a small team but occasionally look for contributors in areas like game design, programming, graphic design, and sound engineering. If you're interested in contributing to Simple Classic Game Collection, please send us your portfolio or relevant work samples along with areas of expertise.
Response Policy
We value every message we receive and are committed to maintaining respectful, constructive communication. Please note:
- Spam, abusive, or threatening messages will not receive a response
- We respond in English; messages in other languages may experience delays while we arrange translation
- Complex technical investigations may take longer than 48 hours
- We do not provide phone support at this time
- All communication is handled via email for documentation purposes
Stay Connected
While we don't currently maintain social media profiles, we're exploring options for community engagement. Check back periodically or subscribe to our email updates (coming soon) to stay informed about new games, major updates, and feature releases.
Ready to Reach Out?
We're excited to hear from you and improve our games based on your feedback.
Send Us an Email